Why does the printed label come out blank, print incorrectly, or skip a label?
- Dec 02, 2021 -
Cause 1: Incorrect print area.
Cause 2: Incorrect page size or print density setting
1.Load the label paper, label side up, and calibrate the printer by holding down the Feed button until it blinks blue twice.
2.Check the page size and make sure it matches the label paper that has been loaded in the printer. Change the print density if necessary.
Make sure the loaded label paper, the file source, and the page size are all the same. For best results, select the 4x6 format when downloading labels from the shipping or market platform.
Cause 2: Incorrect page size or print density setting
Cause 3: Label paper is upside down
1.Load the label paper, label side up, and calibrate the printer by holding down the Feed button until it blinks blue twice.
2.Check the page size and make sure it matches the label paper that has been loaded in the printer. Change the print density if necessary.
Make sure the loaded label paper, the file source, and the page size are all the same. For best results, select the 4x6 format when downloading labels from the shipping or market platform.
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